Recently, a colleague shared an opinion that we are living in an era absent of graciousness. It’s true. More than anyone, I am guilty of trying to meet a new level of expectations and, in the process, I demand more than ever of the IridiumGroup team, not to mention my own family and friends. It goes beyond disruptive business economy. We lose sight of the important things, cut communications short, and drive to deliver on all fronts. The loss of grace is an epidemic, but if there was ever a time to redress it and make amends, the time is now.
As we all consider 2013, look ahead to 2014 and reset our own personal and professional strategies, I want to extend a humble, heartfelt expression of gratitude to client managers, friends, staff, and suppliers. The group that works in our office and the critical network of peers around the world have supported me, our clients and our own operations as an on-demand team that delivers on a variety of needs. Impossible deadlines, daunting requests, changes that indeed have a wise rationale and logic — but sometimes defy explanation — are all our stock in trade. Without them, we wouldn’t have the sense of purpose and accomplishment that we do. At the end of a year like this, I want to share my appreciation for each of you who have contributed your insights and knowledge, and given a large network of people your support.
To clients who continue to present new challenges and opportunities to our team (and exercise patience in some cases), we are grateful to have the relationships that we have. I remember thinking in 1995 that I was starting a business to earn a living; I could never have realized how many ways that the relationships I built and continue to build have enriched and taught me. Thank you all.
A new year, a new way of doing things, calls for a communication platform to share those values and ideals. A new IridiumGroup website — one focused on transparency and rich with ideas, case studies, and examples of creative best practices — will be launched on January 6. I invite everyone to review and share your opinions. If you are receiving this email, you are in a trusted circle of friends and professional associates whose opinions I honor and value. Please provide your ideas for how we can amend and improve our own practices in digital marketing. We will be updating and refining the site through the winter based on your feedback.
Most importantly, thank you all for your support of our group and our efforts as we enter our 20th year in business. My view of business is one of people serving each other. It goes without saying, but always bears remembering that without the relationships and people connected to our company, we are nothing. My best wishes to you for 2014. Together, we can accomplish truly amazing things. I wish you all a renewed inspiration to live your life to the fullest.